Frequently Asked Questions
How long have you been doing this?
We started photographing weddings in 2012.
How long before the wedding do we need to book you?
The sooner the better so you don’t risk another couple booking your date. We cannot hold your date until the Booking Fee has been paid. Weddings must be booked more than 6 weeks in advance. Ideally more than four months.
How long before the wedding do we need to do the engagement session?
At least six weeks prior to the wedding if you want to show the slideshow at your reception.
How long do you take to deliver pictures?
We take no more than four weeks.
We live out of town, how can we work with you from here?
That won’t be a problem, we often work with couples from out of town. We can email you everything, even the contract that you can sign electronically and you can also do payments online. If you have any questions or concerns we will always try our best to answer them either by email, phone, or Skype.
Do you give a print release?
Yes, sometimes you will be asked if you have permission from the photographer when you try to print your pictures somewhere else. You will receive a hard copy and the PDF file signed by us giving you permission to do this.
Do you do video?
No, but we do record short clips while we are taking pictures that we’ll include in your slideshow. You can see a sample here.
Why two photographers?
Because we are a married couple that wants to capture more from your wedding day.
Why do you include the engagement session in all your Signature Wedding Collections?
Because we believe in having a deeper relationship with the couple, not just a business one. It's a great opportunity to get to know you better before your wedding day. We want you to see the way we work and for you to be comfortable with us.
What do we need to do to book you?
To hold your date we ask for a non-refundable “Booking Fee” of 10% of the total cost of your collection and it goes towards the cost, it’s not extra.
When is the balance due?
The balance is due 30 days before the wedding day, but we give you the flexibility to make payments until then.
What forms of payment do you accept?
We accept all credit cards, bank transfers, checks and cash.
What is the process for the albums?
We design the albums with the pictures you choose in the password protected online gallery we give you. For a 30 page album we recommend no more than 75 pictures so that it looks good. The design process takes about two weeks. You will receive a PDF file of the album for your approval. You may make up to three changes free of charge. Once you approve the design we will send it to Italy for printing. The turnaround time is about four weeks.
Can we share the photos online?
Yes! Please do! And don’t for get to tag us ;) #Sie7eWeddings
Can we order prints from you?
Yes! You can order all the pictures you want from the password protected online gallery we give you.
Can you lower the price if we don’t want certain things in a package?
No, all our Signature Wedding Collections are all inclusive. However we now offer Hourly Wedding Collections in which you can create your own package.
We want to do our engagement session out of town, is there an extra cost?
We would be happy to do a session out of town at no extra cost within a one hour drive. We are also willing to travel further, but a Travel Fee would apply.
Other important things
What to expect at the first meeting
We like to meet at the Starbucks closest to our clients for their convenience. So to begin with you can expect great coffee. We will want to hear all about the both of you, how you met and what your wedding day will look like. After that we will walk you through our collections, show you our albums and some other samples. And at the end we will be more than happy to answer any questions you might have.
What to expect at the engagement session
You can expect to have a great time of course. We usually split the session into two locations. We normally do quite a bit of walking, so girls, try to bring comfortable shoes or at least something you can change to while we do the walking. You may bring a change of clothes.
Some churches can be very strict about photography. So please make sure to ask if they have any or what they are and let us know so that there won’t be any surprises. We really don’t want to tell you after the wedding we weren’t able to get certain pictures because we were stuck at the back of the church.
Family or friend photographers
We know your family and friends will want to take pictures during the ceremony, but please ask them to stay in their seats or choose to have an unplugged wedding. Sometimes guests get in the way with their phones and ruin a beautiful picture.